π
Track Order
where's the goods?
Your tracking number is in your shipping confirmation email (subject line has a π¦ in it). Paste it below for live status:
No tracking email yet?
Orders take 1β3 business days to pack before tracking exists. If it's been longer: check your spam folder first, then email support@thecozyember.com with your order number and we'll find your package.
Tracking hasn't moved in days?
Totally normal for the first 2β4 days while the package moves between carriers β updates come in bursts. Over a week of silence? Email us, we'll chase it.